Lost my whole website and you deleted all my plugins

  • Unknown's avatar

    I need this back, this is how my business runs and currently losing business due to it. Please help, also jetpack backup is not working

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there!

    It looks like your Creator (formerly Business) plan had expired, which resulted in the removal of plugins and third-party themes from your site. You may want to consider keeping auto-renewal enabled so that the plan doesn’t expire.

    Since you have upgraded to the Creator plan again, you can restore your site to an earlier point by clicking here. For instructions on restoring your site, please view this page.

    Once the site has been restored, please do the following:

    1. Set your domain as the primary address.
    2. Change your site privacy to public.

    Feel free to let us know if you have more questions.

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