Lost of Data

  • Unknown's avatar
    designer8c799ac41c · Member ·

    Hello, we encountered a significant issue with our WordPress website wherein all our editing and data were lost after January 24, 2024.

    Unfortunately, our hosting provider, GoDaddy, was unable to retrieve any data beyond the 30-day mark. We are seeking assistance from WordPress to address this issue and to understand the root cause of the data loss.

    Your prompt attention to this matter would be greatly appreciated. Thank you.

    Self-declared URL: donnanproject.com
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    staartmees · Member ·

    We can’t help as your site wasn’t running on the wordpress.com platform. If you nor GoDaddy made a proper backup, your site is lost forever.

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