lost our admin person and login

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  vicbroquard · Member · Oct 29, 2017 at 12:44 am

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  https://peowrimos.wordpress.com/
  We lost our admin person and their login and pw to our writer’s site. How can we get another admin person assigned and a new pw so we can update our writer’s site?

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  pontes27 · Member · Oct 29, 2017 at 2:22 am

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  Hi Vic,

  Well, if you have any other person assigned as admin of your site you can ask them to reset the password within their control panel, however if you do not have anyone as admin now.. I’m afraid you may need to reset it through FTP or a cPanel FileManager.

  That second situation requires some website handling knowledge, but not that much.

  Both websites down here show how to reset the admin login and pw.

  – http://www.inmotionhosting.com/support/website/wordpress/resetting-your-wordpress-admin-password
  – https://www.warpconduit.net/2012/04/17/how-to-reset-your-lost-or-forgotten-wordpress-admin-login-password-with-wp_set_password/

  And this one helps you with managing FTP or cPanels: https://codex.wordpress.org/FTP_Clients

  If none of them are helpful to you, you can always go to your own wordpress help/contact panel and explain the case to them: https://wordpress.com/help/contact

  Hope it helps somehow!

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  gemmacevans · Member · Oct 29, 2017 at 9:53 am

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  Hi vicbroquard,

  We lost our admin person and their login and pw to our writer’s site.

  There are several Administrators listed on peowrimos.wordpress.com. If one of these Administrators needs some help, please ask them to login to the account they use for peowrimos.wordpress.com and contact us from this page:

  https://wordpress.com/help/contact

  Please also ask them to confirm which Administrator is unavailable.

  Thanks!

  @pcsf — FTP or cPanel access is not available on WordPress.com.