Lost password.

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  bhaidin101 · Member · Jul 24, 2018 at 6:52 pm

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  I lost the user name and password to my site, my paid site, over a week ago. My computer died and took the hard drive with it. I have filled out the recovery form several times now. I paid for the site through PayPal. The recovery form doesn’t like the transaction ID. I therefore added a copy of the PayPal receipt to a new recovery form. This was two days ago. I haven’t even received an automatic email reply saying my recovery requests were received and that somebody was working on it. Any suggestions?

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  thesacredpath · Member · Jul 25, 2018 at 12:33 am

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  Hi there, what is the site address that the upgrade was for and we can track things down for you.

  You can also post the email address that you put into the account recovery form. Only Staff will be able to see it.

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  bhaidin101 · Member · Jul 25, 2018 at 1:47 am

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  The website is https://bhaidin.com/
  The email address is (email visible only to moderators and staff)
  The PayPal transaction ID is [redacted by staff]

  Hope this helps.

  Thanks very much.

  Dean

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  kokkieh · Staff · Jul 25, 2018 at 6:19 am

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  Please do not post transaction IDs in the public support forums – that info can be used by anyone to claim ownership of your account.

  I don’t see any account recovery requests connected to either this account or the bhaidin1 account that owns that site. The email address you provided above is also not the address associated with that site, and I don’t see any account recovery forms submitted with that email address.

  Can you please provide an email address you have access to where we can follow up with you about this?

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  bhaidin101 · Member · Jul 25, 2018 at 8:40 am

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  (email visible only to moderators and staff) is the email you sent this to, so you can reach me through it. The email address on the account may be (email visible only to moderators and staff) or it may be (email visible only to moderators and staff). There is another email, (email visible only to moderators and staff). When my PC blew out I lost almost all usernames and passwords to most of my numerous online accounts. I lost the bhaidin100@gmail at the same time. I can access (email visible only to moderators and staff) and (email visible only to moderators and staff).

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  brookedot · Member · Jul 25, 2018 at 7:29 pm

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  Howdy,

  We’ve messaged you privately to further discuss your account recovery options. Once you get your message please reply and we’ll get things sorted.