Lost Password
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Hey, my password is not recognised and I have been trying since yesterday evening to reset it by requesting a reset email but it hasn’t arrived – can you help please? Thanks
The blog I need help with is: (visible only to logged in users)
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Hi there,
Your site is not hosted by us (WordPress.com). It is using the open-source WordPress.org software and it is hosted by One.com. Therefore, you need to contact them regarding your password issue.
You can also try resetting your site’s password by following these instructions:
https://codex.wordpress.org/Resetting_Your_Password
We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you can also ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
If you want to know more about the differences between WordPress.com and the open-source WordPress.org software you can read this article:
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