Lost password and e-mail :(

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  clubmurt3 · Member · Oct 11, 2020 at 2:07 am

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  PLEASE LISTEN :( I have personal information on the website.

  I’ve forgot the e-mail and I really need to access my blog to remove a very embarrassing photo for me. Please see for yourself :( :(

  [redacted by staff]

  I don’t have a proof of ownership but please listen. I need to remove the photo I took before on the About section. I don’t remember which e-mail address I used and I can’t find the password reset e-mail anywhere! Please help me. I do remember the password starting with 395 (and six more lines I’d be willing to share in private with the staff) and I do remember resetting it in 2019. My username is [redacted by staff] everywhere and I can prove it. Twitter, Facebook, Instagram… You can also contact me anywhere. I just cannot find the e-mail address.

  If you showed it to me with some characters hidden, I’d be able to remember and login to it.

  Please.. I checked all of my e-mail accounts and the Junk folders. I swear to god.

  I CAN ALSO SEND STAFF A PHOTO SO I CAN PROVE THAT IT’S ME

  (Check the About page for the photo)

  I’m begging you.

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  clubmurt3 · Member · Oct 11, 2020 at 2:12 am

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  I can also prove that I’ve shared multiple photos from the blog on Instagram before sharing them on the blog. These are the only proofs I have.

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  clubmurt3 · Member · Oct 11, 2020 at 9:29 pm

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  Please do not abandon this post.. :( Please

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  staff-ozmodiar · Staff · Oct 11, 2020 at 11:41 pm

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  So, just to clarify, have you tried the methods listed here:

  https://wordpress.com/support/account-recovery/

  Including putting every email address you can think of into this tool:

  https://wordpress.com/wp-login.php?action=lostpassword

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  clubmurt3 · Member · Oct 12, 2020 at 12:09 am

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  Yes absolutely :(
  I also checked every e-mail I could think of.

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  staff-totoro · Staff · Oct 12, 2020 at 2:54 am

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  In that case, please fill out this form here to the best of your ability: https://wordpress.com/wp-login.php?action=recovery

  This will send all the info you have to our account recovery team, and from there they will contact you directly to assist you in regaining access to the account that owns .

  Thanks!

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  clubmurt3 · Member · Oct 12, 2020 at 4:02 am

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  I cannot do that. I don’t have a “Proof of Ownership” therefore it won’t let me proceed.

  :/

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  kokkieh · Staff · Oct 12, 2020 at 5:06 am

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  Please email passwordhelp[at]wordpress.com with what information you have, and our recovery team can take a look.

  But we will not be able to give you access to the site if you’re not able to verify your ownership.

  The same image appearing on the site as on an Instagram account is not proof of ownership of the site.

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  clubmurt3 · Member · Oct 14, 2020 at 8:09 am

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  Can you remove this post?

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  staff-mckluskey · Staff · Oct 14, 2020 at 9:24 am

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  We do not delete threads but we can remove the URL of your site from the original post, if that what worries you.

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  clubmurt3 · Member · Oct 14, 2020 at 11:47 am

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  Yes please. Also the username that starts with V

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  staff-mckluskey · Staff · Oct 14, 2020 at 2:12 pm

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  No problem, that’s been removed already.