Lost password and forgot email account. Not able to sign in!

  • Unknown's avatar
    phma75 · Member ·

    Hi,
    We can unfortunately not remember the password to our old blog, and we can’t figure out what e-mail address we were using to create it. It is then impossible for us to fill in the Account Recovery form, since the information you need was sent to the email account we don’t remember.
    Can somebody please contact me at the e-mail connected to the account I’m signed in to right now, and I can give you more information.
    Thanks in advance!

  • staff-zinnia · Staff ·

    Hi –

    What is the blog address?

  • Unknown's avatar
    phma75 · Member ·

    Hi

    detbliraldrigsommantanktsig.wordpress.com

    /Micke

  • staff-zinnia · Staff ·

    Howdy –

    This site is owned by a different user account. You’ll need to sign in to that account to access the site. I’ve sent an email to the address connected to it to try and help you locate the correct credentials.

    We are unable to give you the sign in details as a security policy.

  • Unknown's avatar
    phma75 · Member ·

    Hi
    The problem is that we can’t remember what e-mail we use for the blogg in mind. We have worked through all old mail accounts we can remember, but can’t find any mail from you :(
    I understand yiu can’t give me the sign in details, but can you please give us the e-mail, or part of the e-mail, like ****abc@def**** to give us a hint where to look.
    /M

  • staff-zinnia · Staff ·

    I am not able to give you any details regarding the sign in credentials. Did you check through the spam and other folders on the account?

  • Unknown's avatar
    phma75 · Member ·

    We have been checking all e-mail accounts we can remember we have had. We have checked inboxes and spams. We can’t find your mail anywhere.
    We know our username so we have tried to reset the password, but for what use, we still don’t know the e-mail account the reset mail is sent to!!!

    I see no other way, you have to give us some hint about the e-mail account we used to create our blog. Just a part of it and then we hopefully remember the complete one. Then we can find the reset mail and reset the password.

    If you still can’t give us this hint, what do you suggest we do next, or we simply have to accept we lost control over our blog? :(

    /M

  • staff-zinnia · Staff ·

    You’ll need to submit proof of ownership via the account recovery form:
    https://wordpress.com/wp-login.php?action=recovery

    That is the only way to recover a lost account. We do not give out any of the credentials.

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