lost password and login
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My web site designer Gail Gupton [redacted] went out of business and retired. I need to take over my account to make changes to ghshelp.com and need to recover password and login info. WordPress emails me at (email visible only to moderators and staff) me the info below
—–Original Message—–
From: WordPress [mailto:(email visible only to moderators and staff)]
Sent: Wednesday, April 29, 2020 7:49 PM
To: (email visible only to moderators and staff)
Subject: [Greg’s Handyman Services] Your site has updated to WordPress 5.4.1Howdy! Your site at http://ghshelp.com has been updated automatically to WordPress 5.4.1.
No further action is needed on your part. For more on version 5.4.1, see the About WordPress screen:
http://ghshelp.com/wp-admin/about.phpIf you experience any issues or need support, the volunteers in the WordPress.org support forums may be able to help.
https://wordpress.org/support/forums/You also have some plugins or themes with updates available. Update them now:
http://ghshelp.com/wp-admin/The WordPress Team
please help,
thank you
Greg Steuer
Greg’s Handyman Services
cell [redacted] -
Hello Greg!
This forum supports sites hosted on WordPress.org where your site appears to be hosted with bluehost. The WordPress.com staff has visibility and access to WordPress.com accounts that it does not have for other hosting platforms. For that reason, assistance here is very limited for sites running on other hosting services.
I recognize that it is not easy to know if you are asking for help in the right place.
Here is a link from WordPress.org that might be enough to get you through a successful DIY password reset:
https://wordpress.org/support/article/resetting-your-password/If you need more DIY WordPress advice from a community support forum, WordPress.org has a similar support forums for sites like yours. Going forward, that will be a better resource for help.
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