lost password & no Clef

• 

  tomblakey · Member · Apr 23, 2020 at 3:32 pm

  • Copy link
  • Add topic to favorites

  Hi, I can’t login using Clef as it is no longer supported. I have tried resetting my password using my email address but i get ‘password reset not allowed with this user’ and i can’t find my activation email and don’t have two step authentification. any ideas? thanks

• 

  vinitdhake · Member · Apr 23, 2020 at 6:19 pm

  • Copy link

  Hi there,

  Try submitting the Account Recovery Form which is accessible by clicking the “Need More Help?” button on the Password Reset page.

  You can refer the following support document for more information: https://en.support.wordpress.com/account-recovery/#account-recovery-form

  Hope this helps!

  Cheers!