Lost Password & old "dead" email-adress stored

  • Unknown's avatar
    info996654394 · Member ·

    Unfortunately, I forgot the password for my website (klaus-schuetz.de) and the stored email address is that of my former partner, who worked with me years ago. Unfortunately, I am not Inet-affine as my former business partner and would finally like to delete the website for good, because I am still contacted, although the content is outdated and no longer existing.
    Since I no longer have any contact with my former partner (“migu”) since then (and I do not want to!), I ask you for help how to proceed, so that I can finally take the website off the net.
    Since I am flooded with contact requests, the urgency for final deletion is accordingly.
    Thank you in advance with best regards

    Klaus Schütz

  • Unknown's avatar
    brookedot · Member ·

    Hi Klaus,

    You’ve reached support for the WordPress sites we host here at WordPress.com The domain, klaus-schuetz.de is a self-hosted WordPress site being hosted at hosteurope.de.

    Because the site is not hosted here we do not have the ability to restore access. I would recommend contacting hosteurope.de to see if they have backups then go through the account recovery steps at:
    https://codex.wordpress.org/Resetting_Your_Password

    For more on the difference between WordPress.com and self-hosted WordPress sites (sometimes called WordPress.org) see:

    WordPress.com vs. WordPress.org

    If you need additional help reach out to the WordPress.org community at:
    https://wordpress.org/support

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