Lost Passwords from blog AND mail

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  littlewittys · Member · Jul 11, 2014 at 12:11 pm

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  Hy there, I try to ask in english. Today I made a new blog in wordpress and later I lost my passwords for the new blog AND THE NEW EMAILACCOUNT, wich I build before, to have the right mail for the new blog (same names). Now I cant login to the blog AND I cant login to my new email, too – so I cant build a new password für the new blog *aaaaarrrg*

  Now I build a new Mailadress and I wish to connect this to my new blog. The blogname is
  “inerlime. wordpress.com” and the new mailadress is (email visible only to moderators and staff).
  The old mailadress (with lost password) was (email visible only to moderators and staff)

  Do you hav any possibility to help me für new connecting? I dont want to loose my new blog and also don’t want to loose the name of the blog.

  Hope for your answer,
  thanks & best regards
  Silke

  The blog I need help with is: (visible only to logged in users)

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  littlewittys · Member · Jul 11, 2014 at 12:12 pm

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  Attention: It is NOT the blog littlewittys!

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  druesome · Staff · Jul 16, 2014 at 2:39 am

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  Hi there!

  Sorry to hear about your experience. If you’ve also lost access to your email as well, I would fill out our Assisted Account Recovery from here:

  https://en.wordpress.com/wp-login.php?action=recovery

  Note that after you submit the form initially, you have to submit it again a second time.

  After submitting, one of our Happiness Engineers will be in touch with you shortly to discuss things privately. Please remember to provide as much details as you can to assist us in giving you back access to the blog. To learn more about the recovery process, please click here:

  Recover Your Account

  Good luck!

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  littlewittys · Member · Jul 16, 2014 at 12:09 pm

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  Hi Druesome,

  thank you for answer. I tried a lot of times to fill up the Accout Recovery. Unfortunately I don’t have transaction ID or some of the two ather Infomormations, becaus I don’t can loog in the blog or in the mail :/

  And if I dont’ have infomations like that, I can n o t s e n d the forumular. It blockes and asked about one of these three Informations. Only than it can be sendet :/ I don’t know, what else to do. Do you have any idea?

  Best regards!

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  druesome · Staff · Jul 16, 2014 at 5:19 pm

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  Hi!

  I’ve gone ahead and filled up the Account Recovery form for you. Someone from our team will be in touch with your shortly to assist you in this matter.

  Thank you and good luck!