Lost phone and backup codes

• 

  zombelvet · Member · Feb 2, 2022 at 2:26 pm

  • Copy link
  • Add topic to favorites

  Hello, I really need in retrieving my account. I lost my phone and was not able to print the backup codes since I’m using 2 way verification. I can only access my email now.

  Thank you in advance

• 

  staff-blorbo · Staff · Feb 2, 2022 at 10:30 pm

  • Copy link

  Please send an email to passwordhelp@wordpress.com explaining the situation, and we’ll see if there’s anything we can do for you.