Lost phone and lost Verification Code

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  sylunchhorn · Member · Oct 20, 2014 at 7:29 pm

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  I did not remember my Verification code and I cannot access my blog called: http://alarmdbdevelopment.wordpress.com
  I login my blog by filling username and password but wordpress still requires me to “enter the verification code”.

  I don’t know what to do? Could you please sent me the activation code or disable it for me! My registered email is (email visible only to moderators and staff). Please, wordpress admin!

  Looking forward for your help
  Thanks you in advance,

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  timethief · Member · Oct 20, 2014 at 7:35 pm

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  See here please http://en.support.wordpress.com/security/two-step-authentication/#disabling-two-step-authentication

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  sylunchhorn · Member · Oct 20, 2014 at 7:59 pm

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  Thanks for your information,

  The problem is that i cannot login to my admin site to click Disable button due to the need of Verification Code. Anyhow, I cannot use Google Authenication app and also SMS too.
  I also read it and found out one solution is using Backup code, but accidentally, i lost them all.

  So could you please give me any suggestion according to this?

  I am really pleasure to hear any feedback from you
  Thanks

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  timethief · Member · Oct 20, 2014 at 8:01 pm

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  Okay then you will have to use account recovery. Please complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff so they can contact you by email ie. not on these public support forums which are available to everyone with internet access.

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  sylunchhorn · Member · Oct 20, 2014 at 8:05 pm

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  Ok, I will do it now.

  Thanks

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  timethief · Member · Oct 20, 2014 at 8:13 pm

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  Best wishes with this.