lost premium upgrade just after purchasing it

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  kingsander · Member · Sep 25, 2014 at 4:00 pm

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  I bought the premium upgrade for a new blog and deleted my old blog but apparantly the upgrade was only for my old blog which I wasn’t using anymore. So now I payed 80€ for a blog that I inmediately deleted and I need to pay again for the new blog that I still need to start but which the original 80€ was ment for. I thought the premium upgrade was for my account and not just for one blog!
  Could this be solved without me paying twice for 1 blog?
  You can see the money was transferred today and the blog was inmediately deleted after that..
  I really hope this can be solved because I don’t have the money for this.
  Greetings

  The blog I need help with is: (visible only to logged in users)

• 

  thatrobyn · Member · Sep 25, 2014 at 7:57 pm

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  Hello there!

  The Premium upgrade is applied specifically to a single WordPress.com site, rather than all the sites in a user’s account.

  I do see that you deleted the blog, tiennedoingrandomstuff.wordpress.com, and therefore deleted your upgrade as well. I have credited your account 80€. When you are ready to upgrade a new blog to the Premium plan, you can use those credits to do so.

  If I can help further, please do let me know! Cheers.