Lost Shares

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  authorjodidee · Member · Jan 20, 2014 at 6:45 pm

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  jodihealy.com has lost all the shares for each network and the sharing is not working. it is not tracking correctly. can someone help?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 20, 2014 at 10:41 pm

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  Hi there,
  I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  kardotim · Member · Jan 21, 2014 at 1:35 pm

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  Where do you exactly encounter this issue? Could you please send a link?

  Looking forward to your reply.

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  authorjodidee · Member · Jan 21, 2014 at 1:54 pm

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  i changed the pointing domain from soulveritas.com to jodihealy.com. i did not change the wordpress primary blog. however when i did i lost all the reshare counters ? for example I had a 103 on one and now it say 0

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  kardotim · Member · Jan 21, 2014 at 2:26 pm

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  The primary domain on that blog is http://jodihealy.com/.

  however when i did i lost all the reshare counters

  Could you please send a link of the page where you see this?

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  authorjodidee · Member · Jan 21, 2014 at 5:09 pm

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  http://jodihealy.com/2014/01/15/i-have-come-to-believe-in-my-divinity-and-things-greater-than-my-humanity/

  this had 107 facebook counts. now it is 0.
  i dont know what other link you want

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  authorjodidee · Member · Jan 21, 2014 at 5:09 pm

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  and it happened on EVERY post that i lost the shares. just go to my blog and you can see they have 0, but the stats remained accurate. lost the share counts

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  kardotim · Member · Jan 22, 2014 at 11:40 am

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  Did you perhaps recently change the primary domain at https://soulveritas.wordpress.com/wp-admin/paid-upgrades.php?page=domains ? It’s possible that the button doesn’t recognize the old shares because the address is different now.

  You can change your primary domain at https://soulveritas.wordpress.com/wp-admin/paid-upgrades.php?page=domains

  Note: Only the standard share links are counted, so if you are using the “Official” buttons or the Facebook Share/Like button, then the stats for these shares will not be counted. You can read more about sharing at http://en.support.wordpress.com/sharing/