Lost site

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  patsysdad · Member · Jun 2, 2017 at 5:11 am

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  My site georgebox.com has suddenly disappeared. I do not recall any warning of any pending expiry. How can I recover it? I need the contents. Help please.
  (email visible only to moderators and staff)

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  staff-frank · Staff · Jun 2, 2017 at 5:28 am

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  Hi,

  The domain georgebox.com has expired. So you need to renew this domain as soon as possible. I am adding the tag “modlook” to this thread to alert staff to assist you.

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  patsysdad · Member · Jun 2, 2017 at 5:34 am

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  Thanks. The domain name registered at rebel.ca was supposed to be good until 2018 but somehow got marked expired.
  The domain name has been extended to 2019 but I cannot get at the site at WordPress.com. I am totally baffled!

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  kokkieh · Staff · Jun 2, 2017 at 11:07 am

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  HI there,

  The domain, georgebox.com, is not expired, but it’s also not registered with us.

  What is expired is the domain mapping upgrade that connects that domain to a WordPress.com site. You need to be logged in as the georgebox username account in order to renew that upgrade, as that’s the account that owns it.

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  staff-frank · Staff · Jun 2, 2017 at 12:35 pm

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  @kokkieh Thanks!