Lost Site

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  cosmosatori · Member · Mar 16, 2022 at 4:22 pm

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  I had this site connected to Bluehost for hosting, and I stopped paying Bluehost a while back. Can I recover my design? If so, how?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Mar 16, 2022 at 5:09 pm

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  What was the URL of the site you’re trying to recover?

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  cosmosatori · Member · Mar 16, 2022 at 5:26 pm

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  it was http://www.cosmosatori.com

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  cosmosatori · Member · Mar 16, 2022 at 5:27 pm

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  Wordpress site, hosted on bluehost with a domain from godaddy. I still have the domain but not the hosting

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  staff-blorbo · Staff · Mar 16, 2022 at 5:41 pm

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  Unfortunately, your site was not hosted with WordPress.com. It was a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  It was also not using our backup product https://jetpack.com/upgrade/backup/ so we’re unable to directly assist with this.

  Your best option is to contact Bluehost to see if they still have a backup of your account with them: https://www.bluehost.com/contact

  If not, you’re welcome to start a new site with us via https://wordpress.com/start where you’ll at least be able to copy/paste from an archived version, like https://web.archive.org/web/20190128083256/http://www.cosmosatori.com/