Lost site admin and dashboard

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  christopheraston · Member · Oct 21, 2024 at 10:18 pm

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  I’ve changed my password and I can no longer edit my website. How do I fix?

  The blog I need help with is: (visible only to logged in users)

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  ameenpeem · Member · Oct 21, 2024 at 10:30 pm

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  Hey there,
  You need to have one of these 3 things to verify your ownership:

  • Transaction ID: A transaction ID is a unique alphanumeric code generated for your payment. If you purchased an upgrade on the site with a credit card, PayPal, or another method, you can retrieve a transaction ID from your bank or PayPal statements or locate a past WordPress.com receipt sent to your email address.
  • Activation URL or key: When you created your WordPress.com account, we sent an activation link to your email address that you were required to click. If the email you received included a confirmation button instead of a link, you can copy the activation URL by right-clicking on the button and selecting “Copy Link Address” (this text may vary slightly depending on your browser.)
  • Two-Step Authentication Codes: If your account has two-step authentication, you can provide a current code from your authenticator app to prove ownership.
    

  Contact WordPress.com support and provide them with one of these and they will assist you with that:
  
  👉 https://wordpress.com/help/contact