Lost Site Stats

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  hostmaster2014 · Member · Dec 5, 2023 at 1:39 pm

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  Lost all site stats after it went into safe mode. Need the stats back! any help?

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  supernovia · Staff · Dec 6, 2023 at 1:57 am

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  Hey @hostmaster2014! Your site isn’t hosted here, but it looks like your stats are through Jetpack. Can you contact their support so they can take a closer look? Paid support is here, or you can reach out in their forum:

  https://wordpress.org/support/plugin/jetpack

  If you need more help with your WordPress installation, you’ll want to be sure to use the forums for the free, DIY WordPress code instead, as these forums are primarily for our free-tier hosting.

  Here’s an overview of our services vs the DIY software, but in short, we provide hosting, maintenance, security, support, and spam filtering, as well as real-time backups depending on the plan you use. If you’re interested in moving your site here, let us know your goals with your site and any questions you have. We can confirm the best plan for your case and recommend your next steps.

  Cheers!