Lost stats on 27th November

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  badkehtty · Member · Dec 3, 2011 at 11:29 pm

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  On the 27th November my external wordpress site lost connectivity to wordpress.com via the jetpack plugin. It had an error which I cannot remember now. I decided to deactivate and reactivate the jetpack plugin. When it reconnected all my previous stats were lost. Can they be recovered and added to the new stats please?

  Thanks

  Anthony

  The blog I need help with is: (visible only to logged in users)

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  supportbot · Member · Dec 3, 2011 at 11:29 pm

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  The blog you specified at http://www.asplashofvanilla.com does not appear to be hosted at WordPress.com.

  This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.

  If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

  If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

  This is an automated message.

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  badkehtty · Member · Dec 3, 2011 at 11:51 pm

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  Hi

  badkehtty.wordpress.com is the wordpress blog. If it has to be wordpress.com blog then where is support for jetpack it just points back here. Tried logging a job directly and got no response.

  Anthony

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  badkehtty · Member · Dec 4, 2011 at 12:38 am

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  Got a response. Apparently they are gone. :( Anyone know of a stats plugin that looks at good as jetpack but doesn’t lose data?

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  timethief · Member · Dec 4, 2011 at 12:42 am

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  As there is no FTP access to free hosted WordPress.com blogs and we cannot upload plugins I suggest you post to this forum over at WordPress.org where they do have FTP access and plugins > plugins and hacks