Lost subscribers in Jetpack

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  wimrappe · Member · Nov 24, 2013 at 9:27 pm

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  Hello,

  I recently changed my self hosted site from server, and disconnected and reconnected to jetpack. Apparently all subscribers get lost by this action.
  Is it possible to merge the old list with the new one?

  My old site was wim.x10host.com.

  Regards,

  Wim

  The blog I need help with is: (visible only to logged in users)

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  supportbot · Member · Nov 24, 2013 at 9:27 pm

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  The blog you specified at http://www.wimrappe.be does not appear to be hosted at WordPress.com.

  This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.

  If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

  If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

  This is an automated message.

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  timethief · Member · Nov 24, 2013 at 9:28 pm

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  Hello,
  Have you looked for an answer to your question here? http://jetpack.me/support/

  Also note that the Jetpack forum is at WordPress.org http://wordpress.org/support/plugin/jetpack If you don’t have a username account at WordPress.org, click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post there.

  If you can’t find help at either one then you can file a jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

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  wimrappe · Member · Nov 24, 2013 at 9:55 pm

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  Sorry,

  I was looking at this support post:
  jetpack plugin lost all stats and blog subscribers

  Apparently someone helped him recover those subscribers since those are on a wordpress.com account.

  I will try over at the jetpack plugin support.
  Thank you for your quick response.

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  timethief · Member · Nov 24, 2013 at 9:58 pm

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  You’re welcome and best wishes.