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Forums / Lost the account

Lost the account

  • Unknown's avatar
    chengyingai0119 · Member · Jul 3, 2024 at 10:20 pm
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    • Add topic to favorites Add topic to favorites

    Hey,

    I was editing my website today when WordPress asked me to log in. I tried to log in with my account but it said that it does not exist. Since my account is my gmail, so I clicked log in with Google with the same gmail. It succeeded but it seems to be a new account and there’s no website linked with the account. The weird thing is that I can still edit my website with this new account log in using element. But when I wanted to see different pages, there’s none.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staff-porcupine · Staff · Jul 6, 2024 at 2:38 pm
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    Hi there,

    It sounds like you have two different websites under the same account.
    If that is the case, you can switch between websites by clicking the “< All sites link“ at the top of the left sidebar or the WordPress.com dashboard and selecting a different website from the sites list.
    This guide contains more details about this:

    WP
    Navigate WordPress.com
    in WordPress.com Support
    3 min read
    In your WordPress.com account, you can manage global site, domain and account settings through the Sites list. You can edit a specific site’s settings and content through either the Default View or WP Admin. This guide will introduce you to each view and provide instructions on how to switch between them. Sites List The Sites List for WordPress.com is where you can manage your sites and do
  • The topic ‘Lost the account’ is closed to new replies.

Tags

  • account
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 1 year
  • Latest reply from chengyingai0119

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