Lost the credentials for my website

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  1jsdesign · Member · May 1, 2022 at 6:26 pm

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  Hi, I want to recover my website created at school. Actually I can’t access because I lost the credentials and the email which was created was from a school domain. Anyone can help me?
  I could send you my ID to verify my self and restore the access to my website. Thanks
  The website is: jhefersonsaldivar.wordpress.com

  WP.com: Yes
  Correct account: Unknown

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  supernovia · Staff · May 2, 2022 at 1:43 am

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  Hey there, I don’t think the school ID would work since we didn’t collect it, but can you have a look at the acceptable proofs here and see if you have any of those?
  https://wordpress.com/support/account-recovery/#account-recovery-form

  You might also reach out to the Account Recovery team: passwordhelp@wordpress.com