Lost the wp admin to my website

• 

  tommytcg · Member · Jul 25, 2017 at 12:22 pm

  • Copy link
  • Add topic to favorites

  I seem to have opened a new site (tommytcg) which I have deleted. But now I can’t get into my main site URL http://tthairsolutions.com site.. when I type in tthairsolutions.com/wp-admin.. nothing happens.

• 

  staff-doublebassd · Staff · Jul 25, 2017 at 7:27 pm

  • Copy link

  Hey there,

  When I add /wp-admin to the site in reference, I do get a prompt to provide my username/email and password here.

  You are not seeing that on your end?

  Let me know – since this is a self-hosted site, I’d probably refer you our self-hosted forum community or your webhost if this turns out to be an ongoing issue.

  Thanks!

• 

  tommytcg · Member · Jul 26, 2017 at 12:33 am

  • Copy link

  Thanks.. This ‘can’t get’ in at all issue just started now. Yet in the past it seemed to go from one to the other, but always finally opened HairSolutions. It seems I unknowingly ran two site addresses tommytcg and HairSolutions. The main site is HairSolutions, tommytcg had nothing on it except my particulars and was inactive, I deleted tommytcg yesterday after HairSolutions refused to appear. It’s been like this for yonks, but finally wp refused to recognize the HairSolutions name.

• 

  staff-doublebassd · Staff · Jul 27, 2017 at 3:19 pm

  • Copy link

  Have you tried a different browser? Because the fact that I can see the login screen and you can’t on your end means that there may be a browser issue.

  Let me know.

  Thanks!