lost upgraded site

• 

  lindasymmonds · Member · Apr 23, 2013 at 12:18 pm

  • Copy link
  • Add topic to favorites

  i upgraded my site to premium but never got a renewal so it must have lapsed , now it has disappeared and all of the old info is showing up – how do i recover the lost upgraded premium site ?

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Apr 23, 2013 at 11:58 pm

  • Copy link

  What is the URL of the site in question please starting with http://

• 

  staff-blorbo · Staff · Apr 24, 2013 at 12:55 am

  • Copy link

  I do not see any history of upgrades on your account.

  What was the URL?

• 

  lindasymmonds · Member · Apr 24, 2013 at 11:18 am

  • Copy link

  brevardbeachsideliving.com

• 

  auxclass · Member · Apr 24, 2013 at 12:42 pm

  • Copy link

  brevardbeachsideliving.com – is registered at Godaddy – that name also does not have any domain mapping – you have some sort of forward & masking the domain name to a blog here – so you will never see a real good URL –

• 

  gdhosting · Member · Apr 24, 2013 at 9:08 pm

  • Copy link

  lindasymmonds,

  Forwarding and masking your domain to the longer wordpress.com URL will work to get your visitors there by entering just your domain. However, you can also map your domain. We have instructions for that here: http://x.co/12vtx

  Mapping is likely to get you better search results than the forwarding/masking option.

  I hope this helps.

  Sincerely,

  Jeremi
  Go Daddy Social Media

• 

  timethief · Member · Apr 25, 2013 at 7:57 pm

  • Copy link

  @lindasymmonds
  Domain mapping is by far more reliable than forwarding and masking is. We help with domain mapping on these support forums but we don’t help with forwarding and masking. So you may want to keep that in mind.