Lost username and password

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  sovereigncbd · Member · Feb 2, 2023 at 12:39 pm

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  Hi, i cannot seem to login to my website. I have entered the combination of emails / usernames and password i usually would but none of them match. I cant even do a password reset as i don’t know the email and it doesnt recognise my company one which is (email visible only to moderators and staff)

  Please could you respond using the above email with some guidance please

  WP.com: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  delfrag · Member · Feb 2, 2023 at 1:56 pm

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  Hello, this is a WordPress.com forum and apparently your site is not hosted here but using the open-source version of the WordPress software at SiteGround.

  Here’s the link to their customer support on this matter :

  https://www.siteground.com/kb/lost-access-account/

  
  Therefore you can ask for support, directly from them or you can also ask at the WordPress.org forum:
  https://wordpress.org/support/forums/

  If you want to know more about their differences, here is a little more information:
  https://wordpress.com/support/com-vs-org/
  Good luck!