Lost username and password

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  professorcurmudgeon · Member · Apr 15, 2014 at 5:42 pm

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  I own ‘professorretired.wordpress.com’ but I can’t find the right user name and password. Look like a stupid user error on my part. How do I get the username and password to gain control?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 16, 2014 at 10:53 pm

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  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard.

  Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

  If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
  follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

  If you have lost your log-in information you can visit https://en.wordpress.com/wp-login.php?action=lostpassword

  If required please complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff so they can contact you by email ie. not on these public support forums which are available to everyone with internet access.

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  jerry2005taylor · Member · Apr 19, 2014 at 4:49 am

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  Thanks for the guidance, but I’m still having a problem. Is there any way to contact the help desk and have some one walk me through the process to reset my username and password. I really need to get into my site (www.sbci.biz) and update a bunch of photos.