Lost Videos?

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  ugsportsconn · Member · May 30, 2012 at 8:30 am

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  Just working on my blog and saw where all my videos were just a white screen – anyone know what happened?

  The blog I need help with is: (visible only to logged in users)

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  absurdoldbird · Member · May 30, 2012 at 4:33 pm

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  I can see four videos on the home page of the blog linked to your username, is that the blog to which you’re referring?

  This is likely to be something to do either with your browser, or Adobe Flash, so try these first and if they don’t work, come back here and ask again.

  Clear your cache and then log back in to your blog again.

  If you have Firefox or another browser that uses plugins or add ons, disable them all. If that helps then you’ll know one of them is at fault and all you need to do is enable them one by one to find out which one is causing the problem, then remove it and re-enable the rest.

  Update your browser. Here’s a link to the main ones and their latest versions:
  http://browsehappy.com/

  Right click on any youtube video (in Youtube or elsewhere) and you’ll see the Flash settings. Make sure that ‘hardware acceleration’ is unchecked.

  Update your Flash player.

  Good luck. Come back if those don’t work.

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  timethief · Member · May 30, 2012 at 4:37 pm

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  clearing your browser cache and cookies > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
  using the browser with all extensions or add-ons disabled
  updating the browser to the latest stable version (not a buggy BETA browser version) http://browsehappy.com/
  confirming third party cookies is enabled http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416
  confirming JavaScript is enabled http://www.google.com/adsense/support/bin/answer.py?answer=12654
  confirming Flash is updated http://www.adobe.com/software/flash/about/ and if required installing the latest version of Flash http://www.adobe.com/products/flashplayer/
  resetting your router and modem and rebooting your computer
  then logging in using the secure https:// log-in see http://en.support.wordpress.com/https/
  trying another browser

  If those do not work for you then we need to know
  (1) how you are connecting to the internet and to WordPress.com. The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers.

  (2) exactly which browser and version of it are you using. If you don’t know click here to find out > http://whatsmyuseragent.com/

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  ugsportsconn · Member · May 30, 2012 at 8:31 pm

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  Thank you both! I thought I really messed up lol I love when people are willing to help with good solid info!!!

  Thanks so much!

  Tim

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  absurdoldbird · Member · May 31, 2012 at 1:09 am

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  You’re welcome.