Lost Website

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  healingmeetingminds · Member · Apr 6, 2022 at 7:54 pm

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  I cannot find the website that I made. I cancelled my hosting throught Siteground, but thought that I could still access the website here to edit etc.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Apr 6, 2022 at 9:01 pm

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  What is the URL of the site you’re trying to access?

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  healingmeetingminds · Member · Apr 7, 2022 at 11:11 pm

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  Thanks, the website I am looking for is:

  http://www.meetingmindsnz.com

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  staff-totoro · Staff · Apr 8, 2022 at 12:19 am

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  Hi there,
  I think it will help if we clarify that We can’t help directly because we don’t host meetingmindsnz.com on our WordPress.com managed hosting. As a result we don’t have the ability to take a closer look at your site.

  Instead your host (Siteground) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. Specifically, while we do have backups of sites that we host directly, we do not have access to or historical data for sites hosted with other providers.

  Because of this I recommend that you contact your previous host as soon as possible and ask that they restore the site to active status if they are able. Once the site is back online, you will have time to export to another provider.

  If you wish you can of course migrate your site to us, but to be able to do that you must get your old site back online again.

  If your host is not able to get your site back online, ask if they are able to provide the source files and databases for your hosting account. We are not able to work with these, but you may be able to take those files to another traditional host like GoDaddy, Bluehost, Hostgator, etc. They may be able to restore your site from the raw server files that Siteground provides.

  Hope that helps!