Lost Website

  • Unknown's avatar
    morgannelavigne · Member ·

    Hello,

    I was just informed that my blog/wesbite has been taken down due to missing payments (which I never received any reminder about). I am very very very upset about all of my hard work for over 6 year being deleted and dumped away. Is there anyway ro recover my website?

    http://www.morgannerach.com
    email : (email visible only to moderators and staff)

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-doublebassd · Staff ·

    Hi there,

    morgannerach.com is not hosted here at WordPress.com, but rather with Bluehost. I would recommend contacting Bluehost, as they would be able to assist you in regaining access to the back end of your site:

    https://www.bluehost.com/contact/

    To clear up any confusion, WordPress.com and WordPress.org are two different entities, but the essential difference is that we don’t have access to all WordPress sites, only ones hosted on our WordPress.com servers. morgannerach.com used to be hosted with us but appears to have been moved to Bluehost 5 years ago. For more information, please see:

    WordPress.com vs. WordPress.org

    Hope this helps. Let us know if you have any questions.

    Thanks!

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