Lost website

• 

  leanne692277a2f1 · Member · Apr 27, 2024 at 2:37 pm

  • Copy link
  • Add topic to favorites

  Hello. My website is no longer available. I own the domain through another provider but had my website through WordPress. I think it was due for renewal but perhaps the reminder sent to an email I can no longer access. Without that email will I be able to recover the website at all?
  Thank you

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  leanne692277a2f1 · Member · Apr 27, 2024 at 2:45 pm

  • Copy link

  to add the website is http://www.connectionpointtherapy.co.uk

• 

  deancroyal · Staff · May 2, 2024 at 11:06 am

  • Copy link

  Hi there – It looks like you have a different account for this site than the one you are contacting us through for this topic. We are going to send you an email directly in hopes of catching you there. Because it’s for another account, I’m not able to share that email address, but our hope is we can catch you there and help you get this resolved.

  If we are not able to connect with at your other email address in 24 to 48 hours, let us know and we’ll come up with next steps to help you get this done. In the meantime, check all known email addresses for an email from us please.