lost website?

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  broatchy2a0d2898e6 · Member · Aug 10, 2019 at 8:05 pm

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  Hello, I had a Website built by a Janet Gervers of Jag Media. She had used WordPress
  to build my site. I had it hosted by Network Solutions. My site name was screamingdime.com I had spent over $2800 on the site. Today I can not log in to the backdoor of the WordPress site?

  Am I out of luck and that hard work on WordPress is gone?

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  broatchy2a0d2898e6 · Member · Aug 10, 2019 at 8:36 pm

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  I’m sorry, I thought this was going to support at WordPress? Now I can’t delete my User and Password? What a day. I’m fed up with the WEB.

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  themagicrobot · Member · Aug 10, 2019 at 8:46 pm

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  This has come through to WordPress.com support via your new WordPress.com
  account but your site isn’t hosted here and isn’t on WordPress.com servers so staff can’t assist you I’m afraid.
  The correct support forum for sites using the WordPress.org software is
  https://wordpress.org/support/forums/

  WordPress.com vs. WordPress.org

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  supernovia · Staff · Aug 11, 2019 at 12:55 am

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  I’ve removed your login information from the post — these forums are public :/ Even if they weren’t you wouldn’t want to share your login information like that.

  Can you contact Network Solutions and ensure the installation is still there? If it is, and if you can log in, you can work with them to regain access using one of the options here. http://codex.wordpress.org/Resetting_Your_Password

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  supernovia · Staff · Aug 11, 2019 at 12:56 am

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  Also, once you do regain access, please consider changing your your username and password, just to be safe.