Lost website

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  bigadv1 · Member · Jan 19, 2020 at 3:00 pm

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  I built a website called Bigadventurerecords.com on wordpres via my account with 1&1. My account with 1@1 was deleted but three months later the account is active again.

  I can’t find any files on Bigadventurerecords on WordPress. I want to get the site back up, I was wondering if you can locate the files

  I hope you can help

  Regards

  Stephen

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  fstat · Staff · Jan 20, 2020 at 3:30 pm

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  Hi there,

  Since your site was not hosted by us (WordPress.com) you need to contact your hosting provider regarding this.

  We’re only able to provide support for WordPress websites that are hosted by us. If you want to know more about the differences between WordPress.com and the open-source WordPress.org software you can read this article:

  WordPress.com vs. WordPress.org