Lost Website Access
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I hit the reset button in the WordPress dashboard. In doing so I no longer have access to the site. My account info no longer allows me to login. In haste I signed up again and now I am not sure if I have to accounts and wanted to see if I can have access to the previous account and would like to sure I am not being charged twice
WP.com: Unknown
Jetpack: Yes
Correct account: UnknownThe blog I need help with is: (visible only to logged in users)
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The site you listed is owned by the account you’re logged in to, with full access.
What is the URL of the site you’re trying to access?
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The account I am logged into is the 2nd account I created in haste. This was mentioned in the question. mcrfour.com is the actual website I will need to regain access to.
Just to reiterate the issue I am experiencing to avoid scrolling:
I hit the reset button in the WordPress dashboard. In doing so I no longer have access to the site. My account info no longer allows me to login. In haste I signed up again and now I am not sure if I have to accounts and wanted to see if I can have access to the previous account and would like to sure I am not being charged twice
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I’m afraid that we can’t help directly because your
mcrfour.comsite is not with WordPress.com managed hosting. As such, we don’t have the ability to take a closer look at your site.Instead, Bluehost uses open-source WordPress.org software, which differs from what we offer here on WordPress.com.
The good news though is that help is available in the WordPress.org forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/
Otherwise, you may want to contact Bluehost for further support — they might be able to assis with getting access back to your dashboard.
I hope that points you in the right direction.
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