Lost WordPress Login Info

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  support7518a38acc · Member · Apr 25, 2024 at 9:40 pm

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  I’m desperately trying to recover my login information for our site. It was registered with an email which we no longer have access to. I’ve gone through the account recovery procedure to be told that our site does not exist when it very clearly does for over four years. I set up a new account in an attempt to get support and when I added our site, it said the site is connected to another account (despite being told that it doesn’t exist). I’m in a horrible loop and I have no idea what else to do.

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  themagicrobot · Member · Apr 26, 2024 at 8:00 am

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  Perhaps a good start would be to reveal the address of the site you’re looking for. Then staff can check if it is hosted here at WordPress.com or somewhere else.