Lost "wp-admin" url after changing it

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  highqniagara · Member · Jan 22, 2021 at 3:15 am

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  I updated the login url (“/wp-admin”), however, either I have written it down incorrectly, or it has been changed without me knowing. I cannot log into WordPress to check it as the website is hosted elsewhere.

  Is there another way that I can find this URL so I can log back in to my site?

  Thanks,

  Kevin

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  aleone89 · Staff · Jan 22, 2021 at 10:39 am

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  Hello Kevin,

  Many thanks for reaching out.

  Are you able to provide the URL of the website you require help with?

  Many thanks in advance.

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  highqniagara · Member · Jan 23, 2021 at 7:39 pm

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  Hi aleone89, thank you for responding. I’ve tried a couple of other possibilities to no luck.

  Is there a way I can contact you directly rather than putting the address on a public forum?

  Thank you,

  Kevin

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  highqniagara · Member · Jan 23, 2021 at 7:41 pm

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  Or please feel free to contact me at my “username” at gmail and I will respond there.

  Thank you

  Kevin

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  supernovia · Staff · Jan 23, 2021 at 8:46 pm

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  Hi Kevin, we offer direct support with paid plans hosted on our services. My guess, based on what you’ve said, is that you have an installation of WordPress with a different host. In fact I just noticed you said as much here:

  I cannot log into WordPress to check it as the website is hosted elsewhere.

  In a case like that, we couldn’t do anything even if we did know the site address. I’d recommend reaching out to them about regaining access or restoring a backup if needed.

  Please bear in mind too, the difference between our service and the free software:
  https://wordpress.com/support/com-vs-org/

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  highqniagara · Member · Jan 24, 2021 at 10:14 pm

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  Hi supervovia,

  That’s it. We have a paid plan with WordPress but then the site was moved to a different host. I was hoping to search for a sitemap or something but couldn’t. Would I be able to locate the URL in google analytics?

  I have reached out to our host provider to see what they can do.

  Thanks,

  Kevin

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  highqniagara · Member · Jan 25, 2021 at 12:19 am

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  All sorted.

  Thanks for your help guys.

  Kevin