Lots of things in the sidebar on my dashboard have disappeared

  • Unknown's avatar
    spanna196 · Member ·

    I have never touched any type of coding for my website, wouldn’t know where to start but when I went back to the admin last night half of the side by in the admin had gone. have this message at the top

    expects parameter 2 to be array, null given in /home1/catchtl7/public_html/wp-content/plugins/mojo-marketplace-wp-plugin/inc/menu.php on line 42

    What’s happned???? :-(((((

  • Unknown's avatar
    justjennifer · Member ·

    Hi there, let us know the address of the site you need help with so we can point you in the right direction.

  • Unknown's avatar
    catchthecatfish · Member ·

    https://catchthecatfish.com/wp-admin/

    Hi Jennifer thanks…

  • Unknown's avatar
    catchthecatfish · Member ·

    Does it mean I’ve lost it all? :-(

  • Unknown's avatar
    catchthecatfish · Member ·

    Warning: array_search() expects parameter 2 to be array, null given in /home1/catchtl7/public_html/wp-content/plugins/mojo-marketplace-wp-plugin/inc/menu.php on line 42

    Just managed to get the start of that message when I navigated away to my profile…

  • Unknown's avatar
    catchthecatfish · Member ·

    Warning: array_search() expects parameter 2 to be array, null given in /home1/catchtl7/public_html/wp-content/plugins/mojo-marketplace-wp-plugin/inc/menu.php on line 42

    Warning: Cannot modify header information – headers already sent by (output started at /home1/catchtl7/public_html/wp-content/plugins/mojo-marketplace-wp-plugin/inc/menu.php:42) in /home1/catchtl7/public_html/wp-includes/pluggable.php on line 1210

    Just tried to add the website on my profile page ( I thought it was already there to be honest) and this second message has appeared.

    This morning I can’t sign into my email through bluehost either…

  • Unknown's avatar
    catchthecatfish · Member ·

    I’ve also just noticed that the colour scheme I changed to in my profile had gone back to the default…

  • Unknown's avatar
    justjennifer · Member ·

    It does look like your domain catchthecatfish.com is hosted by BlueHost as well. You’ll want to contact their Support for assistance.

    In general, WordPress comes in 2 flavors: the fully hosted WordPressdotcom (where we are ) and the open source WP (org) project at https://wordpress.org This support guide explains some of the differences between them: https://en.support.wordpress.com/com-vs-org/

    You can find all the support information for sites using the WP (org) software at https://codex.wordpress.org/Main_Page and at https://wordpress.org/support/ If you don’t have a username on the ORG forums, you can register one on that page.

    Best wishes for a quick solution.

  • Unknown's avatar
    catchthecatfish · Member ·

    Hi, in my profile it say my site is WordPress.com

    I am trying to contact Bluehost as well as this morning I can’t log in to my email on their service but their live chat support isn’t responding…not even the usual estimated time, it still says calculating after 15 minutes.

  • Unknown's avatar
    justjennifer · Member ·

    Hello again,

    catchthecatfish.com is hosted by CyrusOne
    Hosting provider: CyrusOne
    Name Servers:
    ns1.bluehost.com
    ns2.bluehost.com

    There’s no direct connection between Bluehost and WordPressdotcom. For this issue you’ll need to contact your web hosting provider or ask with the folks over at the ORG forums who have more experience with this kind of issue. These forums are solely for sites hosted here on WordPressdotcom.

    Again, best wishes.

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