Lovecraft background image can't be cropped

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  theplumb · Member · Nov 17, 2015 at 7:43 pm

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  Lovecraft background image can’t be cropped – just reads “there is an error cropping this image”. I tried with low and high resolution images, the same bad result.Any help to fix it?

  The blog I need help with is: (visible only to logged in users)

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  kathrynwp · Staff · Nov 18, 2015 at 4:31 pm

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  Hmm – the background image doesn’t give you a crop option, only the custom header, which I was able to crop fine on my test site.

  1. Could you take a screenshot of your entire browser window where you’re seeing the error so I can take a look?

  Here’s a guide on how to make a screenshot:
  http://en.support.wordpress.com/make-a-screenshot/

  You can upload the screenshot – in a graphic format like JPG, PNG, or PDF – in your Media Library so I can see it. Thanks.

  2. Could you upload your background image directly in the Media Library here so I can take a look at it:

  https://theplumb.wordpress.com/wp-admin/upload.php