.m4a Upload error

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  stefnyi · Member · Nov 19, 2011 at 5:04 pm

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  HI i am trying to upload a .m4a video to my blog and it is telling me NewWebsite.m4a” has failed to upload due to an error. Not quite sure why I am getting this. Please let me know. Thank you.
  Blog url: http://sherwoodphotography.wordpress.com/

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  chrisrudzki · Member · Nov 19, 2011 at 9:01 pm

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  Hi there,

  You’re trying to upload the video at http://sherwoodphotography.wordpress.com/wp-admin/ — is that correct?

  Could you please describe the error you’re seeing?

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  stefnyi · Member · Nov 20, 2011 at 2:47 pm

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  right. its telling me “NewWebsite.m4a” has failed to upload due to an error” thats it.

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  staff-blorbo · Staff · Nov 21, 2011 at 12:26 am

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  A .m4a is a actually an audio file, not a video file. You’ll need a space upgrade to unlock the ability to upload audio files.

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  stefnyi · Member · Nov 21, 2011 at 12:27 am

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  i do have the upgrade to be able to do this. this is why i am confused.

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  staff-blorbo · Staff · Nov 21, 2011 at 12:47 am

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  I only see a VideoPress upgrade on your account, no Space Upgrades.

  Did you receive a receipt from us for a Space Upgrade?

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  stefnyi · Member · Nov 21, 2011 at 6:19 pm

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  eesh. I have to do a space upgrade too?

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  staff-blorbo · Staff · Nov 21, 2011 at 9:28 pm

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  Yes, you’ll need a SPace upgrade to unlock the ability to upload audio files: http://en.support.wordpress.com/audio/