Mac desktop app not working

• 

  charnebaird · Member · Feb 19, 2016 at 6:26 pm

  • Copy link
  • Add topic to favorites

  When I first downloaded the app it was working fine for about a week. Now when I open it, nothing loads and it just shows a blank page with the WordPress symbol. I have tried deleting the app and re-downloading it but that doesn’t seem to have solved the problem. I have tried logging out and back in but still nothing.

• 

  fstat · Staff · Feb 19, 2016 at 10:14 pm

  • Copy link

  I recommend fully uninstalling the WordPress.com app with AppCleaner and then re-install it.
  AppCleaner deletes all the “leftovers” of an app.

• 

  charnebaird · Member · Feb 22, 2016 at 6:19 pm

  • Copy link

  Thank you fstat for the recommendation, however it didn’t seem to help.

• 

  fstat · Staff · Feb 22, 2016 at 9:16 pm

  • Copy link

  If this didn’t solve the problem I recommend adding the tag modlook to the right sidebar of this topic to notify the Support Staff for further assistance.