Made huge mistake and need help to fix

  • Unknown's avatar
    wek35798 · Member ·

    Without reading into or knowing what would happen if the URL address was changed in wordpress, I did it anyway. HUGE MISTAKE and now I’m freaking out. Original site is gone and not able to access anything. When trying to access site using changed URL address, it doesn’t exist either! I Cannot find anywhere on wordpress that I am able to access admin settings for reading so that I can change site name and address back to original!!! Basically I need to reverse my idiotic decision to go changing something without knowing exactly how and what to do!!!! Please please help

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-ozmodiar · Staff ·

    Hi,

    It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

    We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

  • staff-ozmodiar · Staff ·

    However, this page may be helpful in your situation

    https://wordpress.org/support/article/changing-the-site-url/

    Please remember that any followup questions should be directed towards the forum at:

    https://wordpress.org/support/forums/

    That said…

    Allow me to use this opportunity to say that if you WERE hosted here at WordPress.com, you would have access to 24/7 WordPress specific assistance from a world-class support team and we could likely get this sorted out for you instantly. One of the advantages of managed WordPress hosting, such as WordPress.com, is that these sorts of mistakes are much harder to make and much easier to fix.

    https://wordpress.com/pricing/

    We have a guide to help move your site to WordPress.com here and our support team can also assist:

    https://wordpress.com/support/moving-from-self-hosted-wordpress-to-wordpress-com/

    Please let us know if you have any questions about WordPress.com, our plans, or our features.

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