madebylumiere.com Still showing WordPress page after pointing to Easystore

  • Unknown's avatar
    lumierestudio22 · Member ·

    Hi there, I have pointed my domain away from WordPress a couple of months ago to Easystore. However, it is still showing the WordPress page. Can you do something to clear it out for me? The users of my website cannot see the correct website.

    My domain is madebylumiere.com or http://www.madebylumiere.com

    I will share with you two screenshots. One being how it is currently showing in WordPress format which is incorrect, while another being what it should be showing – Easystore format

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    lumierestudio22 · Member ·

    ^ this is what it’s currently showing

    ^ this is what it should be showing

  • Unknown's avatar
    staartmees · Member ·

    I see the site on Easystore. Clear your browser cache should solve this problem.

  • Unknown's avatar
    lumierestudio22 · Member ·

    Tried so but still seeing the WordPress site. I was able to see the easystore site when I am in Singapore but when I’m in Malaysia it was directed to the WordPress store.

  • aleone89 · Staff ·

    Hey there,

    As mentioned, on these forums, we can only assist with WordPress.com related issues. Therefore, I wanted to remind you about the option to migrate your WordPress site to our servers.

    The content alone can be moved by exporting from Tools > Export, and then imported as per these steps here: https://en.support.wordpress.com/import/ (Tools import). To get the storage you need, and to be able to use a custom primary domain, a paid plan would need to be in place: https://wordpress.com/pricing/

    Alternatively, a site can be migrated into WordPress.com, as is – including all content, themes and plugins. We make the migration process easy with the WordPress.com Migration plugin, which you can find at this link: https://wordpress.org/plugins/wpcom-migration/.

    A site being migrated into WordPress.com using this plugin would require a WordPress.com Business Plan.

    We provide a fully managed hosting service with a custom server environment, specifically optimized for WordPress. This means you’ll benefit from built-in security measures, performance improvements, and in-house support to address any questions or concerns you may have.

    Migrating your site to WordPress.com may initially seem like a daunting task, but the advantages of our fully managed hosting service outweigh the effort involved. With our optimized server environment and tailored version of WordPress, you’ll have access to the best possible hosting service for your WordPress website.

    However, if you decide not to migrate your site to WordPress.com, don’t worry! We still want to ensure you receive the help you need. The open-source WordPress forums are available to provide support, where you can connect with experts in WordPress who are well-equipped to assist you with any issues you may encounter.

    We hope this information is helpful. If you have any questions or concerns, please don’t hesitate to contact us. Thank you for considering WordPress.com as your hosting solution!

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