Mail Chimp

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  derekjohnthomas · Member · Sep 4, 2020 at 2:31 am

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  Mailchimp shows as connected, but it will not allow me to select the list even though the drop-down menu has the viable list on it. Also, the subscription fields on the side bar are working fine with mail chimp as is the pop-up subscription window. It’s the new marketing integrations block that doesn’t function.
  What should I do?

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  staff-doublebassd · Staff · Sep 4, 2020 at 4:22 pm

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  Hi there,

  I checked your site and it appears you’re in the wrong forum. Although your site is connected to WordPress.com via Jetpack, it is using the open-source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums

  These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would also reach out to your site host for help.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!