Mail Delivery Error

  • Unknown's avatar
    scottamyx · Member ·

    Hello,

    Since pointing our WordPress site to the registrar yesterday, we have been having trouble with incoming & outgoing emails. See socket errors below.

    ———- Forwarded message ———-
    From: Mail Delivery Subsystem <(email visible only to moderators and staff)>
    Date: Fri, Dec 5, 2014 at 1:06 PM
    Subject: Delivery Status Notification (Delay)
    To: Removed

    This is an automatically generated Delivery Status Notification

    THIS IS A WARNING MESSAGE ONLY.

    YOU DO NOT NEED TO RESEND YOUR MESSAGE.

    Delivery to the following recipient has been delayed:

    (omitted)@amyxmckinsey.com

    Message will be retried for 2 more day(s)

    Technical details of temporary failure:
    The recipient server did not accept our requests to connect. Learn more at http://support.google.com/mail/bin/answer.py?answer=7720
    [(10) a-66-96-142-50.amyxmckinsey.com. [66.155.9.238]:25: socket error]
    [(10) a-66-96-142-50.amyxmckinsey.com. [76.74.254.123]:25: socket error]
    [(10) a-66-96-142-50.amyxmckinsey.com. [192.0.80.250]:25: socket error]
    [(10) a-66-96-142-50.amyxmckinsey.com. [76.74.254.120]:25: socket error]
    [(10) a-66-96-142-50.amyxmckinsey.com. [66.155.11.238]:25: socket error]
    [(10) a-66-96-142-50.amyxmckinsey.com. [192.0.81.250]:25: socket error]
    [(20) a-66-96-142-51.amyxmckinsey.com. [76.74.254.123]:25: socket error]
    [(20) a-66-96-142-51.amyxmckinsey.com. [66.155.11.238]:25: socket error]
    [(20) a-66-96-142-51.amyxmckinsey.com. [76.74.254.120]:25: socket error]
    [(20) a-66-96-142-51.amyxmckinsey.com. [66.155.9.238]:25: socket error]
    [(20) a-66-96-142-51.amyxmckinsey.com. [192.0.80.250]:25: socket error]
    [(20) a-66-96-142-51.amyxmckinsey.com. [192.0.81.250]:25: socket error]
    [(30) a-66-96-142-52.amyxmckinsey.com. [192.0.81.250]:25: socket error]
    [(30) a-66-96-142-52.amyxmckinsey.com. [76.74.254.120]:25: socket error]
    [(30) a-66-96-142-52.amyxmckinsey.com. [192.0.80.250]:25: socket error]
    [(30) a-66-96-142-52.amyxmckinsey.com. [66.155.11.238]:25: socket error]
    [(30) a-66-96-142-52.amyxmckinsey.com. [76.74.254.123]:25: socket error]
    [(30) a-66-96-142-52.amyxmckinsey.com. [66.155.9.238]:25: socket error]

    —– Original message —–

    DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
    d=gmail.com; s=20120113;
    h=mime-version:date:message-id:subject:from:to:content-type;
    bh=I3fVxEayWI4lA/xHkeXMsqBgo+keaoTWtUpZOBxXJNk=;
    b=V85Zl5M9Zr8XWQG78yVA9qpk5Yk8lBIvJn+gSPNWdChLSsZ2/Jjp5Ty2jIjfBauZfI
    vf2QOW/Q9pLaNMrWEYaBhAoTEoKmqFKxIL50gtYgbbYQlflVdxCswMj4LR4fryH9f1rn
    4IuhHXx6yo5/vcUV3XIQbY+Xv3RqgLaaxsas6Q9JqX7rjMRgMs6SwsvK4sDg4fCcYFSI
    XxcnYlG1sidqGfQazwVe18jnCBHj+CnkdhEEzymmyUKFFqeVDunzll7xC7q2DLOAlwwf
    k/eUjyzYym8QG/n5gb+R6Fwckd0oPUL5HXm4Dd0GoXqEN+QNkNGRlVAd1wzZgAa3oUC8
    LNMQ==
    MIME-Version: 1.0
    X-Received: by 10.182.92.167 with SMTP id cn7mr8118028obb.53.1417724181173;
    Thu, 04 Dec 2014 12:16:21 -0800 (PST)
    Received: by 10.182.142.195 with HTTP; Thu, 4 Dec 2014 12:16:21 -0800 (PST)
    Date: Thu, 4 Dec 2014 12:16:21 -0800
    Message-ID: <(email visible only to moderators and staff)>
    Subject: testing
    From: <removed>
    To: “(omitted)@amyxmckinsey.com” <removed>
    Content-Type: multipart/alternative; boundary=001a11c32562355e5b050969a2ac

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond.

  • Unknown's avatar
    scottamyx · Member ·

    In speaking with iPage, my registrar who holds the domain and the email servers, they are recommending the following:
    1. In WordPress DNS, set the MX record to: mx.ipage.com
    2. In iPage DNS, add an A Record(s) for WordPress.com

    Is this correct? And if so, what is WordPress.com’s A Record(s) that I should use?

    Thanks

  • Unknown's avatar
    scottamyx · Member ·

    Based on other support threads, here’s what I was able to ascertain:

    Option 1: Have everything point to WordPress.com. Problem is that iPage email will not work and adding Google Apps is a separate service/ fee.

    WordPress Name Servers
    NS1.WORDPRESS.COM
    NS2.WORDPRESS.COM
    NS3.WORDPRESS.COM

    Option 2: Only change the A Record on iPage and MX on WordPress to mx.ipage.com. Problem is that WordPress A records are dynamic.

    76.74.254.123
    192.0.80.250
    192.0.81.250
    66.155.9.238
    66.155.11.238
    76.74.254.120

    Can someone suggest an optimal solution that takes advantage of iPage’s domain hosting and MX email server while using WordPress.com’s blog?

  • Unknown's avatar
    rachelmcr · Member ·

    Hi Scott,

    The best way to point your domain to WordPress.com is to use the WordPress.com name servers. I do not recommend using A records to point your domain to WordPress.com. WordPress.com does not use static IP addresses, which means that if you create A records to point your domain to WordPress.com IP addresses, those IP addresses may change in the future and your domain will stop working.

    When your domain is using WordPress.com name servers, you can still enter the MX records (and any other domain records) you need to keep using your other email service. I see you already entered the MX record for mx.ipage.com. If iPage requires any other records to get your email working, please let me know exactly what records they give you and I can help you enter them here.

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