Mail delivery issue

  • Unknown's avatar
    wtthus · Member ·

    Hello, my domain — memelab.com is connected via wordpress and setup to forward email to my gmail account. However, recently, any attempt to email me at (for example: (email visible only to moderators and staff)) results in an error of 554 5.7.1 Spam message rejected.

    I’ve done some research and I’m wondering if it has anything to do with DMARC. Please help. Thanks.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    wtthus · Member ·

    Answering my own question — in case anyone finds thi:

    Try these instructions:

    https://wpmailsmtp.com/how-to-create-dmarc-record

    It amounts to adding a new DNS record. In my case, (presumably yours), DNS was managed at wordpress. Wasn’t easy to find (for me) but go to:
    https://wordpress.com/sites
    Find your domain and select Domains and DNS from the “…” menu

    Then generally follow the instructions in the above link.

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hey there! I saw you had posted in the other threads tied to this issue, thank you for helping!

    As noted in the other thread, this is something the development team is working on fixing. We’ll try to post an update soon! Thanks again.

  • Unknown's avatar
    helper-heroponriki · Member ·

    I have a quick update! Our developer looked into your issue, and it looks like three of your emails were impacted by this issue, but it should be fixed for you now.

    Please let us know if you see this pop up again!

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