Mail not working after moving domain from aruba to wordpress

  • Unknown's avatar

    Hi,

    I needed to have a wordpress site point to my domain http://www.corsoalto.com, registered with Aruba (http://www.aruba.it/).
    So I purchased a premium domain, selected the option for MX forwarding and changed the DNS from Aruba’s to the following:
    NS1.WORDPRESS.COM
    NS2.WORDPRESS.COM
    NS3.WORDPRESS.COM

    Now if I type http://www.corsoalto.com it correctly points to my wordpress website but we cannot access our corsoalto.com emails anymore!
    I wrote to Aruba and they said once you chose someone else’s NS you completely lose access to their email service.

    So how can I proceed to re-activate my emails? Do you offer an email service? Shall I choose another provider (e.g. Google)?If so, shall I link it to my wordpress website?

    Thank you very much

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there!

    You’re correct; when you map your domain to WordPress.com, you lose any email records that were input at Aruba. However, you should be able to transfer them over and insert them into WordPress.com following the instructions here:

    DNS Records

    You’ll just need to get the correct DNS records from Aruba.

    Can you give that a try and let me know if you hit any roadblocks?

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