Mail received

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  urbainsouriau · Member · Apr 11, 2014 at 4:50 am

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  I do not understand the mail I received Dear urbain,

  The following WordPress.com upgrade was purchased or renewed successfully:

  Item: WordPress.com Premium for http://inventaireus.wordpress.com
  Cost: €110.84

  ==============================

  TOTAL: €110.84
  Transaction ID: 1CE341379D335520H

  Thanks for blogging at WordPress.com!

  The blog I need help with is: (visible only to logged in users)

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  shawnajroberts · Member · Apr 14, 2014 at 5:33 pm

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  Hi there!

  That was an email confirming that your WordPress.com Premium subscription for your site inventaireus.wordpress.com renewed successfully. It looks like this payment went through on April 10, 2014.

  You can see your complete Billing History through Store > Billing History.

  Let me know if I can help with anything else!

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  urbainsouriau · Member · Apr 15, 2014 at 6:51 am

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  Hi
  Thank you for your answer
  I understood something like that
  The problem is that I did not ask for this subscription
  I was using the free package !
  And now ?
  Regards
  U

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  shawnajroberts · Member · Apr 15, 2014 at 3:52 pm

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  At the end of your 14 day trial, we automatically run the renewal for you if you haven’t cancelled the purchase.

  I can cancel and refund the Premium plan for you, however, you’ll need to purchase the Domain Mapping upgrade for inventaireus.fr since you’re currently using the Domain Mapping credit from the WordPress.com Premium plan.

  Let me know if you’d like to cancel and refund you subscription!

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  urbainsouriau · Member · Apr 16, 2014 at 6:12 am

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  Thank you for your help. I will check the difference between Premium and the free package. Because I am very happy with my blog and do not want to loose it !!! Do not cancel yet ….
  My Domain is inventaireus.com and I am ok to purchase it separately
  Thanks again
  U

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  shawnajroberts · Member · Apr 16, 2014 at 3:11 pm

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  Great! Just let me know what you’d like to do!

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  urbainsouriau · Member · Apr 20, 2014 at 7:24 am

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  Hi
  Do you think that I can speak french with one of your support members ?
  Regards
  U

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  kardotim · Member · Apr 25, 2014 at 8:17 am

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  Sorry for the delay. Sure thing, feel free to speak French and then I’ll make sure a French speaking person replies back to you.