mail with Epp Code

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  comunicaosthink · Member · May 11, 2013 at 3:25 pm

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  I need my code EPP. I made that instructions and I haven´t recived the e-mail to give me the code
  http://en.support.wordpress.com/domains/transfer-domain-registration/
  It is urget!!!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 11, 2013 at 4:04 pm

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  Have you checked in your email client spam/junk mail filter?

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  staff-blorbo · Staff · May 11, 2013 at 4:22 pm

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  Yes, please check your email’s spam folder.

  If it’s not there, please follow this guide again: http://en.support.wordpress.com/domains/transfer-domain-registration/

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  comunicaosthink · Member · May 11, 2013 at 4:39 pm

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  I have done, I checked all the time my junk mail but nothing. I did again all the process and nothing.

  HELP!

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  staff-blorbo · Staff · May 11, 2013 at 4:45 pm

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  When you access your Domain Manager following the guide at http://en.support.wordpress.com/domains/transfer-domain-registration/ you’ll see your domain contact info at the bottom of the screen. Please make sure that you’re checking that email address, not your WordPress.com account’s email address.

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  comunicaosthink · Member · May 11, 2013 at 5:37 pm

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  I have reviewed and the email was sending to ((email visible only to moderators and staff)) not me. I dont know why? They are the support of wordpress not?. Now what I must to do.

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  staff-blorbo · Staff · May 11, 2013 at 5:44 pm

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  You can change your domain’s contact info from the same screen.

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  comunicaosthink · Member · May 17, 2013 at 7:52 am

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  Thanks for help me to find how to chanche the mail for recive my EPP. But Now for this reason my domains is lock, I recived this mail:

  “The transfer you requested has been declined because you opted-in to a transfer lock for 60 days when you agreed to the Automattic Change of Registrant policy.”

  How can I do for unlock the domain?. In reference at ICANN:
  “Domain name is in “Lock” status (Registrars must provide a readily accessible and reasonable means for name holders to remove the lock status. Contact your registrar for assistance.)”

  I send a message at e-mail asking that unlock but I haven´t recive answer jet.
  Now I´m having problems with my control panel in my new hosting. Please tell me how can I unlock my domain. Thanks!

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  staff-blorbo · Staff · May 17, 2013 at 5:54 pm

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  Unlocking the domain is part of the early transfer steps, have you tried that?

  Transfer a Domain to Another Registrar

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  comunicaosthink · Member · May 17, 2013 at 6:53 pm

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  Yes I did it for get the Code but the e-mail was sent after to do all the transfer to my new host. Even after to confirm that the transfer to my new host was made successful

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  staff-blorbo · Staff · May 17, 2013 at 6:55 pm

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  Ok, then I recommend checking with the host that you’re transferring the domain to. It sounds like it’s going through properly and the email was just sent in error.