Mailchimp Domain Connection

  • Unknown's avatar

    I connected my website shalvikapatil.com to Mailchimp so that I can have a custom domain name for my landing pages. Now I am unable to visit my website or login to the wordpress dashboard. Please help. THIS IS URGENT!!!!!

  • Unknown's avatar

    This is the reply I got from the Mailchimp customer support: The records you added did not transfer or cancel your domain within your hosting platform. The CNAME record allows us to use the base domain while the A record is used for thing associated with your domain such as a sub-domain. From here we can only encourage reaching out to the Support team of the platform in which you’re hosting your website in as we as as Mailchimp could not effect this behavior.

  • Hi there!

    I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so we can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

    WordPress.com vs. WordPress.org

    You can look for help at the community forums here: https://wordpress.org/support/forums/

    http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

  • The topic ‘Mailchimp Domain Connection’ is closed to new replies.