MailerLite Subscriber Popup Widget not working with NEW MailerLite

  • Unknown's avatar

    I am in the process of creating demonstration videos for the NEW version of MailerLite launched on March 22, 2022. As part of these videos, I’m including a section on how to integrate MailerLite forms into a WordPress.com site using the built-in MailerLite Subscriber Popup Widget.

    The widget asks for the UserID and UUID, but it would appear that in the NEW version of MailerLite, these values are not identifiable from the JavaScript snippet.

    The JavaScript snippet from MailerLite is as follows:

    <!-- MailerLite Universal -->
    <script>
        (function(w,d,e,u,f,l,n){w[f]=w[f]||function(){(w[f].q=w[f].q||[])
        .push(arguments);},l=d.createElement(e),l.async=1,l.src=u,
        n=d.getElementsByTagName(e)[0],n.parentNode.insertBefore(l,n);})
        (window,document,'script','https://assets.mailerlite.com/js/universal.js','ml');
        ml('account', '2358');
    </script>
    <!-- End MailerLite Universal -->

    Looking at that code, I believe that 2358 would be the UserID, but without the UUID, the WordPress.com MailerLite Popup Widget doesn’t work.

    Any advice?

    (Please remember that this is for demonstration videos, showing new users to integrate MailerLite forms into a WordPress.com site. Those on “free” WordPress accounts don’t have the option of installing plugins.)

    The blog I need help with is: (visible only to logged in users)

  • Ack, sorry! I accidentally tapped enter instead of delete when I realized you were asking about our widget:
    https://wordpress.com/support/widgets/mailerlite/

    We would expect some kind of form identifier from their script, so if they aren’t including that anymore, our widget wouldn’t work without updates.

    We’ll do a little digging to see what we can find on our side and update you here. Cheers!

  • So I’ve tried testing to see if I could generate a snippet that would work on my WordPress.org installation.

    It worked, but when I created a second pop-up, I got the same script for that one. On testing, both popups appear. This could be a bug, so I’ve contacted their support. You might also reach out.

  • Unknown's avatar

    The plugin you are looking at is for a self-hosted site. Please read through my initial question.
    I am talking about the widget on WordPress.com. I’m not talking about self-hosted site.
    The widget on WordPress.com (not self-hosted site plugin options) is not working with new MailerLite site.

  • Unknown's avatar

    So I’ve tried testing to see if I could generate a snippet that would work on my WordPress.org installation.

    Yes, I know it works on a WordPress.org installation. I’m well aware of that. BUT my question was in regards to the widget on WordPress.com.

    Under the old MailerLite system, you would pull the UserID and UUID from the javascript and add that to the widget on WordPress.com. (Notice “.com”, not .org). However, on the new MailerLite system, the javascripts have changed and one is no longer able to identify the UserID and the UUID.

    The widget on WordPress.com is maintained by WordPress, not MailerLite.

  • Hi there,

    We’re aware of this issue, and we have already reported it to our developers. We’ll update you here once the problem has been fixed.

    In the meantime, you can use a different option to build your email list by selecting one of the other options listed in this doc:

    https://wordpress.com/support/subscriptions-and-newsletters/

  • Unknown's avatar

    Thank you @fstat,
    I will keep on eye on this feed.

    (It was actually for a demonstration video for those using MailerLite in conjunction with a WordPress.com site. My personal lists use something else.)

    Judy L Mohr

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